Represents the relationship between a Service Category and a Case type (Incident, Change, Problem, or Service Call)
Data model

Fields
Field |
Type |
Description |
category_id |
INT |
Identifier of the associated category, reference the table ASDK_CATEGORY.ctg_index |
cost_model_id |
INT |
Identifier of the associated cost model, reference the table ASDK_MODEL_COST_PRICE.mod_id |
model_id |
INT |
Identifier of the associated model, reference the ASMS_MODEL.id table |
script_id |
INT |
Identifier of the associated script, reference the ASMS_SCRIPT.id table |
service_id* |
INT |
Associated service ID, reference the ASDK_SERVICE.id table |
type_id* |
INT |
Identifier of the associated case type, reference the ASMS_TYPES.id table |
Primary Key
PK_ASDK_SERVICE_TYPE |
service_id, type_id |
References