It represents the traceability or monitoring of the process is suggested by a group of specialists by AI
Data model
Fields
Field | Type | Description |
---|---|---|
created_date* | DATETIME | UTC Log Creation Date |
group_original_id | INT | Identifier of the specialist group the user selected |
groups_suggested_id | INT | Identifier of the group of specialists which was suggested by the IA |
item_id* | INT | Identifier of the item on which the suggested specialist group process was applied |
origin_id* | INT | Identifier of the origin from where the process is performed, None=0, Test=1, WhatsApp=2, MicrosoftTeams=3, CaseCreator=4, AsmsSpecialist=5 |
tracking_id* | NVARCHAR (100) | Process ID for tracking |