A table that stores the autoresponders that can be used by the agent in the chat.
Data model
Fields
| Field | Type | Description |
|---|---|---|
| id* | INT | Unique identifier |
| name* | VARCHAR (500) | Auto-reply name |
| response* | VARCHAR (2000) | Text to be displayed in the auto-reply |
| settingid* | INT | Id of the Setting setting with which the auto-reply will be used, foreign key, AFW_CHAT_SETTING. Id |
Primary Key
| PK_AFW_CHAT_AUTO_RESPONSE |
|---|
| id |
References
| Column | Referenced Table | Referenced column | Name |
|---|---|---|---|
| settingid* | dbo.AFW_CHAT_SETTING | id | FK01_AFW_CHAT_AUTO_RESPONSE |