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    Release Notes Aranda Service Desk V8 8.28.6

    CASE 200789:

    Security improvement is applied (deletion of domains *.azurewebsites.net *.skype.com) in the header ASDKV8 and USDKV8 web.config Content-Security-Policy. With the adjustment made, the header will be displayed like this:





    Important: If you are going to use Aranda Virtual Agent with your own implementation of the bot that is outside Of the domain of Aranda *.arandasoft.com, the DNS of the environment or appservice where it is located must be included hosted the bot in the domains of the Content-Security-Policy header.


    USDKV8 Example:

    <add name="Content-Security-Policy" value="form-action 'self'; frame-ancestors 'self' teams.microsoft.com 
*.teams.microsoft.com *.arandasoft.com *.dnsambiente.com">

    ASDKV8 Example:

    <add name="Content-Security-Policy" value="script-src 'self' 'unsafe-inline' 'unsafe-eval' 
https://code.highcharts.com https://maps.googleapis.com/; object-src 'none'; form-action 'self'; frame-ancestors 
'self' teams.microsoft.com *.teams.microsoft.com *.arandasoft.com *.dnsambiente.com" />


    CASE 200799

    Fixes issue presented in the Specialist Web Console (ASDKV8) when viewing maps using the Google maps provider from the Other option of creating field tasks, with companies without latitude and length.

    Additionally, the Google Maps API URL is added in the Content-Security-Policy header of the web.config of ASDKV8, to ensure the correct loading of the maps in the console



    ⚐ Note: It is recommended to check the client’s correct execution of their business import process, in order to ensure that companies created in Service Desk are left with complete data.



    ⚐ NOTES OR ADDITIONAL INSTRUCTIONS:

    • Run the “Aranda.ASDK.WebV8.Installer.exe” file and follow the installer’s instructions.
    • The executable file functions as both an installer and an update tool.
    • This update applies only to databases in version 8.0.146.
    • CHAT: Starting with Chrome 62, access to Web Push notifications for connections has been blocked HTTP non-secure. Only these notifications will be supported with the HTTPS protocol.
    • In the DB Oracle engine, the maximum content size of an article is 32,000 characters, so if Images are required to be included, it is recommended to use images from a public URL or images linked to a remote repository so that when stored in DB they are referenced with the URL of the image and take up less space space. Pasting local images is not recommended as they are referenced as full base64 images.
    • Tags corresponding to fields that are HTML how to (Description - Solution and notes), will not apply changes of style.