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    Release Notes Aranda Service Desk 8.29.1

    Service tuning (ArandaCaseCreator_Mail) is performed to support authentication settings Modern (OAuth 2.0)



    NOTES OR ADDITIONAL INSTRUCTIONS:

    • For this update, it is essential to have Microsoft .NET Framework 4.8 on the Microsoft .NET Server applications, before performing the product update or installation.
    • Run the “Aranda.ASDK.Web.Installer.exe” file and follow the installer’s instructions.
    • The executable file functions as both an installer and an update tool.
    • This update applies only to databases in version 8.0.149.
    • If you have any custom settings in the web.config files, you must reapply the setting.
    • Aranda Service Desk consoles that use rich text control are only supported up to IE10. Alternatively, other browsers such as Chrome or Firefox can be used.
    • Tags corresponding to HTML fields such as description, solution and notes, will not apply style changes