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    Release Note Aranda Service Desk 8.30.3

    CASE PM-93483-19-202218

    The web configuration console (BASDK) so that it correctly reflects the state of the option in the interface Display the form on a page, located in the Viewing the Form of the option Additional Field Forms.

    Previously, checking or unchecking this option would save the change to the database, but it would not be visually reflected in the console, preventing the user from confirming if the settings had been applied correctly.


    NOTES OR ADDITIONAL INSTRUCTIONS:

    • Run the “Aranda.ASDK.Web.Installer.exe” file and follow the installer’s instructions.
    • The executable file functions as both an installer and an update tool.
    • This update applies only to databases in version 8.0.171.
    • If you have any custom settings in the web.config files, you must reapply the setting.
    • Aranda Service Desk consoles that use rich text control are only supported up to IE10. Alternatively, other browsers such as Chrome or Firefox can be used.
    • Tags corresponding to HTML fields such as description, solution and notes, will not apply style changes.