Service tuning (ArandaCaseCreator_Mail) is performed to support authentication settings Modern (OAuth 2.0)
⚐ NOTES OR ADDITIONAL INSTRUCTIONS:
- Microsoft .NET Framework 4.8 installed on the machine is required before performing the upgrade, or
Product installation.
- Run the “Aranda.ASDK.Web.Installer.exe” file and follow the installer’s instructions.
- The executable file functions as both an installer and an update tool.
- This update applies only to databases in version 8.0.148.
- If you have any custom settings in the web.config files, you must reapply the setting.
- Aranda Service Desk consoles that use rich text control are only supported up to IE10. Alternatively, other browsers such as Chrome or Firefox can be used.
- Tags corresponding to HTML fields such as description, solution and notes, will not apply style changes.