EN
Español
English
Português
    Release Note Aranda Service Desk V8 8.29.25

    CASE PM-48667-19-201441

    Adjustments have been made to the Specialists Web Console (ASDKV8) to resolve the issue related to the lifetime of named licenses. Now, the validity of the named licenses will depend on the value configured in the “Expiration Time” field of the ASDKV8 website in the Aranda Web Configurator (AWCF) console.

    Importantly, the value configured in the Aranda Web Configurator (AWCF) console takes precedence over the value configured in the “License Lifetime” field in the Web Configuration Console (BASDK) > Summary > Options. Therefore, if the last value is greater than the first, the lifetime of the concurrent licenses will be the value configured in AWCF.



    NOTES OR ADDITIONAL INSTRUCTIONS:

    • Run the “Aranda.ASDK.WebV8.Installer.exe” file and follow the installer’s instructions.
    • The executable file functions as both an installer and an update tool.
    • This update applies only to databases in version 8.0.165.
    • If you have any custom settings in the web.config files, you must reapply the setting.
    • CHAT: Starting with Chrome 62, access to Web Push notifications for non-secure HTTP connections was blocked. Only these notifications will be supported with the HTTPS protocol.
    • In the DB Oracle engine, the maximum content size of an article is 32,000 characters. If you need to include images, we recommend using images with public URLs or images linked to a remote repository. In this way, when stored in DB, they will be referenced with the URL of the image and take up less space. Pasting local images is not recommended as they are referenced as full base64 images.
    • Tags corresponding to HTML fields such as description, solution and notes, will not apply style changes.