CASE PM-34763-19-201041:

An adjustment is made in the database that allows solving problems that arose when using the Tags ́s /CASE_LINK_START/ - /CASE_LINK_END/.

⚐ Note: If at the time of opening the link in the browser there is an active session of a client other than the owner of the case, the details of the case will not be displayed.

CASE PM-35722-19-201068:

An adjustment is made in the web console of specialists (ASDKV8), solving the problem that arose when viewing the attachment that remains in the history, when an email is sent from the case.

CASE PM-36497-19-201098:

Adjustments are made in the specialist web console (ASDKV8) by enabling the button (Create Relationship) when a type case (Change – Service Requirement) is with an active voting process.

⚐ NOTES OR ADDITIONAL INSTRUCTIONS:

• Run the “Aranda.ASDK.WebV8.Installer.exe” file and follow the installer’s instructions.
  
• The executable file functions as both an installer and an update tool.
  
• This update applies only to databases in version 8.0.154.
  
• If you have any custom settings in the web.config files, you must reapply the setting.
  
• CHAT: Starting with Chrome 62, access to Web Push notifications for non-secure HTTP connections was blocked. Only these notifications will be supported with the HTTPS protocol.
  
• In the DB Oracle engine, the maximum content size of an article is 32,000 characters. If you need to include images, we recommend using images with public URLs or images linked to a remote repository. In this way, when stored in DB, they will be referenced with the URL of the image and take up less space. Pasting local images is not recommended as they are referenced as full base64 images.
  
• Tags corresponding to HTML fields such as description, solution and notes, will not apply style changes.