CASE 200913:

Adjustments are made in the Specialists Web Console (ASDKV8), to solve the problem that was presented with the time labels (Incidents), in the SLA details window.

CASE 200939:

Adjustments are made in the Specialists Web Console (ASDKV8), to solve the problem that was presented in the project assignment when they were created Requests from the console Specialists.

CASE 200926:

Adjustment is made in the user web console (USDKV8), to solve the problem of vulnerability that occurred when the option (Allow the client edit your details) in the console (BASDK), when entering the option (My profile) the button will not be visible Save

⚐ Note: When Check (Allow the customer to edit their details) is enabled in the console BASDK, operation continues without any modification

⚐ NOTES OR ADDITIONAL INSTRUCTIONS:

• Run the “Aranda.ASDK.WebV8.Installer.exe” file and follow the installer’s instructions.
  
• The executable file functions as both an installer and an update tool.
  
• This update applies only to databases in version 8.0.150.
  
• If you have any custom settings in the web.config files, you must reapply the setting.
  
• CHAT: Starting with Chrome 62, access to Web Push notifications for non-secure HTTP connections was blocked. Only these notifications will be supported with the HTTPS protocol.
  
• In the DB Oracle engine, the maximum size of the content of an article is 32,000 characters, therefore, if it is necessary to include images, it is recommended to use images with a public URL or images linked to a remote repository so that when stored in DB they are referenced with the URL of the image and take up less space. Pasting local images is not recommended as they are referenced as full base64 images.
  
• Tags corresponding to HTML fields such as description, solution and notes, will not apply style changes