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    Release Note Aranda Service Desk 8.29.27

    Improved Location Selection on Maps

    Adjustments have been made to the location selection mode on maps within the Aranda Service Desk (ASDK) consoles. This update is designed to optimize the consumption of requests made to the map providers’ APIs and improve the user experience when interacting with the maps within the tool.

    Scrolling the locator when clicking on the map

    Changes how users select a location on the map. Now, when you click on the map, the locator will automatically navigate to the selected location. This simplifies and streamlines the location selection process by improving the usability of the tool.

    Optimize

    To reduce the burden on map providers and increase efficiency in ASDKs, the handling of requests related to location selection on maps is optimized. This allows the application to consume fewer resources when accessing location services and improves performance.



    NOTES OR ADDITIONAL INSTRUCTIONS:

    • Run the “Aranda.ASDK.Web.Installer.exe” file and follow the installer’s instructions.
    • The executable file functions as both an installer and an update tool.
    • This update applies only to databases in version 8.0.166.
    • If you have any custom settings in the web.config files, you must reapply the setting.
    • Aranda Service Desk consoles that use rich text control are only supported up to IE10. Alternatively, other browsers such as Chrome or Firefox can be used.
    • Tags corresponding to HTML fields such as description, solution and notes, will not apply style changes.