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    Release Note Aranda Service Desk V8 8.29.9

    CASE PM-37024-19-201127:

    Adjustments are made in Database, to solve a problem that arose when configuring additional date-type fields in the conditionals of the views.


    Note:

    • The setting is not retroactive, so existing view configurations with additional date-type fields in the conditions must be edited and saved to update to the new setting for proper operation.
    • The date selected to evaluate the condition defaults to 00:00 hours.



    NOTES OR ADDITIONAL INSTRUCTIONS:

    • Run the “Aranda.ASDK.WebV8.Installer.exe” file and follow the installer’s instructions.
    • The executable file functions as both an installer and an update tool.
    • This update applies only to databases in version 8.0.156.
    • If you have any custom settings in the web.config files, you must reapply the setting.
    • CHAT: Starting with Chrome 62, access to Web Push notifications for non-secure HTTP connections was blocked. Only these notifications will be supported with the HTTPS protocol.
    • In the DB Oracle engine, the maximum content size of an article is 32,000 characters. If you need to include images, we recommend using images with public URLs or images linked to a remote repository. In this way, when stored in DB, they will be referenced with the URL of the image and take up less space. Pasting local images is not recommended as they are referenced as full base64 images.
    • Tags corresponding to HTML fields such as description, solution and notes, will not apply style changes.