CASE PM-47665-19-201412

Adjustments have been made to the Specialists (ASDKV8), Users (USDKV8), and Configuration (BASDK) web console to address an issue related to validations that prevented the storage of email addresses on customers and companies with top-level domains (TLDs) longer than 4 characters.

In this update, the following behaviors have been implemented within consoles to control the registration and updating of emails:

User Console: With the permissions to modify the profile from the option “My profile - Additional Data” the email field is modified by entering values that do not comply with the mail structure; when you press the “Save” button, the console generates the “Invalid email” alert and remains in the My Profile option without performing any action.

Configuration Console: During the creation or editing of a company, entering the Email field with values that do not comply with the mail structure generates the “You must write a valid email” alert. The “Save” button does not perform any action until the field is corrected.

Specialist Console: When entering the details of Customers or Companies, when values that do not comply with the email structure are registered in the Email field, the alert “You must write a valid email” is generated. The “Save” button does not perform any action until the field is corrected.

Note: Starting with this update, if you try to modify a customer or company with data already stored in the email field that does not comply with the mail structure, the consoles will not store the information until the field is corrected.

CASE PM-47689-19-201414

Adjustments are made in the Web Configuration Console (BASDK), which solve the problem that occurred when generating the links associated with the branding configuration.

CASE CHG-47366-19-301362

Modifications have been made to the Map Settings option in the Web Configuration Console (BASDK). These modifications affect the display of information in the API Key, Client ID, and Client Secret fields.

With this change, if any of the mentioned fields do not contain information in the database, they will be displayed blank. Otherwise, a placeholder will be displayed with the value ‘****’.

⚐ NOTES OR ADDITIONAL INSTRUCTIONS:

• Run the “Aranda.ASDK.Web.Installer.exe” file and follow the installer’s instructions.
  
• The executable file functions as both an installer and an update tool.
  
• This update applies only to databases in version 8.0.165.
  
• If you have any custom settings in the web.config files, you must reapply the setting.
  
• Aranda Service Desk consoles that use rich text control are only supported up to IE10. Alternatively, other browsers such as Chrome or Firefox can be used.
  
• Tags corresponding to HTML fields such as description, solution and notes, will not apply style changes.