1. If you forget a provider’s password, request a new one, select the authentication type and click Remember password

2. In the window that is enabled, enter email or username.

⚐ Note: This option applies to recover the password of the users of the directory service, Not applicable To recover your password from authentication providers external.

3. When you enter a valid email or username, you will receive a message with the link to reset the password.

⚐ Note:

• Depending on the product you are using, you may be able to recover the password with username, user email, or both.
  
• The recovery email will depend on the product you are using.

4. By clicking on the link sent, you will enter the screen Reset Password, where you can set the new password that complies with the established policies.

⚐ Note: The password must comply with policies established by the site administrator, and can be active or inactive according to the configuration made in the Directory Service. If the policy is not active, compliance with it is not required when creating or modifying a password; Only active policies will be required.