If you sign in as a security officer, you can change the role of an administrator account. This is useful when you want to upgrade an administrator to security officer, so you can register the AD connector and restore user data.
To change an account’s role:
1. Log in as a security officer.
2. . Click on Settings.
3. Click on Admins.
4. Click the context button (…) of the administrator you want to change.
5. Click Assign Security Officer.
6. Enter your password to confirm the change.