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    Lost or Stolen Device

    If a device protected by Aranda Datasafe is lost or stolen, you can:

    Find the device

    If the Device Policy has Geolocation enabled, you can use Aranda Datasafe to find the last known location of the device. The location is shown in Aranda Datasafe on an embedded Google map. This feature uses the device’s Wi-Fi connections to identify the last known location and therefore requires the device to be Wi-Fi enabled.

    For more information on geolocation, see Find devices with geolocation.


    Revoke the device*

    If your device policy has local encryption enabled, you can revoke the device. This can be a good option if you suspect that a device has been lost, rather than stolen.

    With a revocation, you tell Aranda Datasafe to remotely remove the encryption certificate from the device. As soon as the agent receives the instruction, the certificate is deleted, and the encrypted data on the device cannot be accessed or used. Therefore, anyone using the device will not be able to access your data.

    You have the option to override the revocation later. Revocation will put the encryption certificate back on the device to make the encrypted data available again.

    For more information, see:


    Device wipe

    You can use Aranda Datasafe to perform a “forensic wipe” of the device. Erasing securely deletes data from your device. It involves a revocation of the encryption certificate and a series of deletions that delete the data and then wipe it again to remove any traces of your data.

    For more information, see Clean a device remotely.


    ⚐ > Note: You can configure Aranda Datasafe to automatically revoke a device if the device does not connect to Aranda Datasafe within a certain period of time.