El siguiente ejemplo muestra como poblar el archivo de configuración para poder realizar la integración entre ASMS y ServiceNow. Inicie con un archivo de configuración totalmente limpio como se muestra a continuación:
{
"urgency": [
{
"table": "",
"mapping": [
{
"value": "",
"id": 0
}
],
"field": ""
}
],
"impact": [
{
"table": "",
"mapping": [
{
"value": "",
"id": 0
}
],
"field": ""
}
],
"case": [
{
"table": "",
"externalIdField": "",
"definition": {
"itemType": "",
"typeRegister": {
"type": "",
"searchBy": "",
"key": ""
},
"service": {
"type": "",
"searchBy": "",
"key": ""
},
"project": {
"type": "",
"searchBy": "",
"key": ""
},
"category": {
"type": "",
"searchBy": "",
"key": ""
},
"applicant": {
"type": "",
"searchBy": "",
"key": ""
},
"responsibleGroup": {
"type": "",
"searchBy": "",
"key": ""
},
"responsible": {
"type": "",
"searchBy": "",
"key": ""
}
}
}
],
"model": [
{
"state": [
{
"value": "",
"id": 0,
"commentary": {
"Key": "",
"value": ""
}
}
],
"id": 0,
"additionalFields": [
{
"id": 0,
"field": {
"type": "",
"key": "",
"SearchBy": ""
},
"mapping": [
{
"id": 0,
"value": ""
}
]
}
]
}
],
"typeRegister": [
{
"value": "",
"reference": "",
"id": 0
}
],
"service": [
{
"value": "",
"reference": "",
"id": 0
}
],
"project": [
{
"value": "",
"reference": "",
"id": 1
}
],
"category": [
{
"value": "",
"reference": "",
"id": 0
}
],
"applicant": [
{
"value": "",
"reference": "",
"id": 0
}
],
"responsibleGroup": [
{
"value": "",
"reference": "",
"id": 0
}
],
"responsible": [
{
"value": "",
"reference": "",
"id": 0
}
]
}
Para continuar con el ejemplo descrito, siga los pasos a continuación: