{
"mappers":[
{
"subtypes":[
"COMPANY_WIDE_BIOS_OUTOFDATE",
"BATTERY_NEEDS_ATTENTION",
"BATTERY_NOT_DETECTED"
],
"filter":"",
"tenantIds":[
"tenant-uuid-1"
],
"case":{
"itemType":"ServiceCall",
"project":1,
"service":2,
"category":2,
"sla":3,
"company":1,
"state":[
{
"value":"NEW",
"id":1
},
{
"value":"FIXED",
"id":13,
"commentary": "Caso finalizado"
}
],
"urgency": [
{
"value": "CRITICAL",
"id": 4
},
{
"value": "HIGH",
"id": 3
},
{
"value": "LOW",
"id": 2
},
{
"value": "MEDIUM",
"id": 2
},
{
"value": "NOT_ASSIGNED",
"id": -1
}
],
"additionalFields": [
{
"fieldId": 122,
"values": [
"texto prueba"
]
}
]
}
}
],
"uniqueTenant":"tenant-uuid-1",
"cis": [
{
"id": 1,
"category": 14,
"projects": [
2,
4
],
"responsible": 1
}
]
}
Continuar: Registrar el archivo de configuración en el Centro de Integraciones Aranda (AIC) (paso 6)