{
"mappers": [
{
"subtypes": [
"COMPANY_WIDE_BIOS_OUTOFDATE",
"BATTERY_NEEDS_ATTENTION",
"BATTERY_NOT_DETECTED"
],
"filter": "",
"tenantIds": [
"tenant-uuid-1"
],
"case": {
"itemType": "ServiceCall",
"project": 1,
"service": 2,
"category": 2,
"sla": 3,
"company": 1,
"state": [
{
"value": "NEW",
"id": 1
},
{
"value": "FIXED",
"id": 13,
"commentary": "Caso finalizado"
}
],
"urgency": [
{
"value": "CRITICAL",
"id": 4
},
{
"value": "HIGH",
"id": 3
},
{
"value": "LOW",
"id": 2
},
{
"value": "MEDIUM",
"id": 2
},
{
"value": "NOT_ASSIGNED",
"id": -1
}
],
"additionalFields": [
{
"fieldId": 122,
"values": [
"texto prueba"
]
}
]
}
}
],
"uniqueTenant": "tenant-uuid-1",
"cis": [
{
"id": 1,
"category": 14,
"projects": [
2,
4
],
"responsible": 1
}
]
}
Continuar: Registrar el archivo de configuración en el Centro de Integraciones Aranda (AIC) (paso 6)