La clase “cmdb_hardware_product_model” relaciona la clase “cmdb_ci_computer” con un modelo, esto le permite al CI formar parte de los Assets
Las propiedades que tomaran un valor son:
- name
- short_description
- manufacturer
- cmdb_model_category: Esta propiedad acepta valores tipo array, debido a que un dispositivo puede ser parte de diferentes categorías, como se observa en la imagen.
Además esta propiedad hace referencia a la clase “cmdb_model_category”
En el archivo de configuración agregue las propiedades de esta clase de ServiceNow
{
"searchBy": [
"name"
],
"name": "cmdb_hardware_product_model",
"fields": [
{
"type": "string",
"name": "manufacturer",
"mappingType": "Reference",
"mappingName": "CompanyManufactureReference",
"isRequired": false,
"classReference": "core_company"
},
{
"type": "array",
"name": "cmdb_model_category",
"mappingType": "Reference",
"mappingName": "HardwareCategoryReference",
"isRequired": false,
"classReference": "cmdb_model_category"
},
{
"type": "string",
"name": "name",
"mappingType": "Mapper",
"mappingName": null,
"isRequired": true,
"classReference": null
},
{
"type": "string",
"name": "short_description",
"mappingType": "Mapper",
"mappingName": null,
"isRequired": false,
"classReference": null
}
]
}
Adicione la clase “cmdb_hardware_product_model” en el archivo de configuración de la siguiente forma:
Esta clase es referida por el atributo “model_id” con un “mappingName” “HardwareProductModelReference”, que referencia a la propiedad “dataReference” y “mapper” del archivo de configuración, donde colocara sus respectivos valores
{
"mapper": [
{
"name": "HardwareProductModelReference",
"fields": [
{
"fieldDevice": "model",
"fieldCMDB": "name"
},
{
"fieldDevice": "model",
"fieldCMDB": "short_description"
}
]
}
],
"dataReference": [
{
"name": "HardwareProductModelReference",
"fields": [
{
"fieldDevice": "model",
"fieldCMDB": "name"
},
{
"fieldDevice": "model",
"fieldCMDB": "short_description"
}
]
}
],
"classCMDB": [
{
"searchBy": [
"object_id"
],
"name": "cmdb_ci_computer",
"fields": [
{
"type": "string",
"name": "model_id",
"mappingType": "Reference",
"mappingName": "HardwareProductModelReference",
"isRequired": false,
"classReference": "cmdb_hardware_product_model"
}
]
},
{
"searchBy": [
"name"
],
"name": "cmdb_hardware_product_model",
"fields": [
{
"type": "string",
"name": "manufacturer",
"mappingType": "Reference",
"mappingName": "CompanyManufactureReference",
"isRequired": false,
"classReference": "core_company"
},
{
"type": "array",
"name": "cmdb_model_category",
"mappingType": "Reference",
"mappingName": "HardwareCategoryReference",
"isRequired": false,
"classReference": "cmdb_model_category"
},
{
"type": "string",
"name": "name",
"mappingType": "Mapper",
"mappingName": null,
"isRequired": true,
"classReference": null
},
{
"type": "string",
"name": "short_description",
"mappingType": "Mapper",
"mappingName": null,
"isRequired": false,
"classReference": null
}
]
}
]
}
Esta clase tiene como referencia las siguientes clases:
Se agregan en la propiedad “classCMDB” del archivo de configuración y se registran en la configuración para “mapper” y “dataReference”, de las clases que adiciono:
{
"mapper": [
{
"name": "HardwareProductModelReference",
"fields": [
{
"fieldDevice": "model",
"fieldCMDB": "name"
},
{
"fieldDevice": "model",
"fieldCMDB": "short_description"
}
]
},
{
"name": "CompanyManufactureReference",
"fields": [
{
"fieldDevice": "manufacturer",
"fieldCMDB": "name"
}
]
}
],
"dataReference": [
{
"name": "HardwareProductModelReference",
"fields": [
{
"fieldDevice": "model",
"fieldCMDB": "name"
},
{
"fieldDevice": "model",
"fieldCMDB": "short_description"
}
]
},
{
"name": "CompanyManufactureReference",
"fields": [
{
"value": "false",
"fieldCMDB": "manufacturer",
"classDevice": [
"Laptop",
"Desktop"
]
},
{
"value": "false",
"fieldCMDB": "vendor",
"classDevice": [
"Laptop",
"Desktop"
]
}
]
}
],
"classCMDB": [
{
"searchBy": [
"object_id"
],
"name": "cmdb_ci_computer",
"fields": [
{
"type": "string",
"name": "model_id",
"mappingType": "Reference",
"mappingName": "HardwareProductModelReference",
"isRequired": false,
"classReference": "cmdb_hardware_product_model"
}
]
},
{
"searchBy": [
"name"
],
"name": "cmdb_hardware_product_model",
"fields": [
{
"type": "string",
"name": "manufacturer",
"mappingType": "Reference",
"mappingName": "CompanyManufactureReference",
"isRequired": false,
"classReference": "core_company"
},
{
"type": "array",
"name": "cmdb_model_category",
"mappingType": "Reference",
"mappingName": "HardwareCategoryReference",
"isRequired": false,
"classReference": "cmdb_model_category"
},
{
"type": "string",
"name": "name",
"mappingType": "Mapper",
"mappingName": null,
"isRequired": true,
"classReference": null
},
{
"type": "string",
"name": "short_description",
"mappingType": "Mapper",
"mappingName": null,
"isRequired": false,
"classReference": null
}
]
},
{
"searchBy": [
"name"
],
"name": "core_company",
"fields": [
{
"type": "string",
"name": "name",
"mappingType": "Mapper",
"mappingName": null,
"isRequired": true,
"classReference": null
},
{
"type": "boolean",
"name": "manufacturer",
"mappingType": "Data",
"mappingName": null,
"isRequired": false,
"classReference": null
},
{
"type": "boolean",
"name": "vendor",
"mappingType": "Data",
"mappingName": null,
"isRequired": false,
"classReference": null
}
]
},
{
"searchBy": [
"cmdb_ci_class"
],
"name": "cmdb_model_category",
"fields": [
{
"type": "string",
"name": "cmdb_ci_class",
"mappingType": "Data",
"mappingName": null,
"isRequired": true,
"classReference": null
}
]
}
]
}