La clase “sys_user” referenciada por la clase “cmdb_ci_computer” asigna un usuario al dispositivo registrado, en caso que el usuario no exista lo creará.

Mape la clase “sys_user” en el archivo de configuración
{
  "searchBy": [
    "user_name"
  ],
  "name": "sys_user",
  "fields": [
    {
      "type": "string",
      "name": "first_name",
      "mappingType": "Mapper",
      "mappingName": null,
      "isRequired": true,
      "classReference": null
    },
    {
      "type": "string",
      "name": "last_name",
      "mappingType": "Mapper",
      "mappingName": null,
      "isRequired": true,
      "classReference": null
    },
    {
      "type": "string",
      "name": "user_name",
      "mappingType": "Mapper",
      "mappingName": null,
      "isRequired": true,
      "classReference": null
    }
  ]
}
los parámetros que tomo de la información del dispositivo son las siguientes:
{
  "mapper": [
    {
      "name": "UserDeviceReference",
      "fields": [
        {
          "fieldDevice": "responsibleUserName",
          "fieldCMDB": "first_name"
        },
        {
          "fieldDevice": "responsibleUserName",
          "fieldCMDB": "last_name"
        },
        {
          "fieldDevice": "userName",
          "fieldCMDB": "user_name"
        },
        {
          "fieldDevice": "responsibleUserEmail",
          "fieldCMDB": "email"
        }
      ]
    }
  ],
  "classCMDB": [
    {
      "searchBy": [
        "object_id"
      ],
      "name": "cmdb_ci_computer",
      "fields": [
        {
          "type": "string",
          "name": "assigned_to",
          "mappingType": "Reference",
          "mappingName": "UserDeviceReference",
          "isRequired": false,
          "classReference": "sys_user"
        }
      ]
    }
  ]
}