CASE PM-27736-19-200721:

Adjustments are made to the display of a case in an internal approval status; Now when viewing a case in internal approval status, the attachments of the case will have the following behavior:

1. When viewing the case from the specialist console (ASMSSpecialist), it will be possible to view and download existing attachments in the case.
2. By viewing the case from the approval link, it will be possible to view and download attachments regardless of whether or not the specialist has permissions to view the attachments of the case type.