CASE CHG-63837-19-301661:

Previously, in the ASMSSpecialist, the search fields Users, Requesters, and Users in Rapid Management they only returned the name, generating confusion if there were users with the same name.

A change has been made. Now, searching by name in fields Users, Requesters, and Users in Rapid Management will show in parentheses, the name associated with the username , to differentiate users with the same name.