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    Fixed the error when saving cases without filling in Additional Fields in shortcuts

    CASE PM-52953-19-201569:

    When configuring a shortcut for the creation of cases, in the Other Accesses functionality, an error was generated when trying to create a case, without filling in the additional mandatory fields.

    Fix inconsistency in the user portal (ASMSCustomer). Now, when trying to create cases through the direct link from Other Accesses, The tool correctly requests the required additional fields without generating any errors in the case creation.