If you enable Android for Work support in the Mobile > Preferences, you will be able to link compatible Android devices.
Third-Party Provider Linkage
If your administrator enables this setting from the Console, the user will be able to link the device from the mobile application through third-party providers (e.g., Google or Microsoft). This method improves security by delegating authentication to specialized identity providers, avoiding storing sensitive passwords in the application, and protecting the confidentiality and integrity of the data.
The linking process is described below by Third-Party Providers.
I. Initial Setup
To perform this configuration:
- Enter the module Configurations > External Authentication.
- Review the information of the third-party providers registered for console and mobile.
- Select the authentication option for Mobile.
The following are the fields that you need to configure:
| Field | Guy | Description |
|---|---|---|
| Name | Text | Name that identifies the supplier. |
| Console for authentication | Text | Indicates the type of settings you want to apply (for example, automatic system registration). This option depends on the environment selected by the user (console, mobile, etc.). |
| Console URL | Text | Public mobile console URL. Add WS at the end, as shown in the image. |
II. Pasos para la vinculación en los dispositivos
- On your device, open the sign-in screen and select Other forms of authentication.
- The app will display the configured authentication methods.
- Select a vendor. The app will display the corresponding login screen.
| Third-party provider Google | Third-party vendor Microsoft |
|---|---|
 |
 |
⚐ Nota: Esta funcionalidad está disponible para dispositivos Android y dispositivos iOS.
Linking from web console
- In the web console, select Link.
- On the right side of the screen, a QR code will appear with the server and domain information to continue the process.
- In the mobile app, select Enter QR code to capture the code.
- The app will use the device’s camera to detect the code automatically.
- When the information is captured, the application will validate the server and domain, and display the view for entering credentials (username and password).
Linking from the invitation email
To send an invitation email:
- Enter the web console and select Link.
- On the right side of the screen, enter the user or group of users you want to send the mail to.
- When you define the list of users, select Send at the bottom.
Users will receive an email with instructions on how to pair the device. From that email they can complete the link in three different ways.
Linking using link
In the email you will find a message like the one shown in the image:
Both links contain the information needed for the system to automatically validate the servers and display the authentication view.
The process continues in the same way, regardless of the option selected, as explained in the Continuation of the process.
Linking by entering information manually
At the bottom of the email, server, domain, and user information is indicated.
You can enter this information manually from the app, under the
Enter server URL.
The app will display the view to enter the EMM server address.
When the server validates that the entered address is correct, the application will display the authentication view to enter the user credentials and password.
The process continues in the same way, regardless of the option selected. The continuation of the process is described below.
After entering the credentials and validating them, the terms and conditions view will be displayed.
When the user selects I accept the terms and conditions and press Continue, the system will update this information and allow you to move on to the next step in the process, which varies by operating system.