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    Remote Support

    Remote Support

    In this section you can configure the options for remote control sessions to devices:

    Fields Description
    Request confirmation on mobile device before signing in: When this box is checked, the session will request confirmation from the device user to start.
    Request password on mobile device before logging in: When this box is checked, a 6-digit numerical code will be generated on the device when logging in that will have to be typed correctly in the console to effectively start the session.

    Check or uncheck the boxes as required and then click “Save”.