The CMDB allows you to store the information of the configuration elements of the infrastructure in your company (hardware and software) in a single data repository, which will be reflected in cost reduction, greater efficiency and improvement in service levels with respect to your resources.
Prerequisites
- User credentials with CI creation permissions
- CMDB connection URL
- Mapping additional fields from ADM to CMDB. This is optional, although it must be confirmed on the screen of each category, even if there is nothing to map.
- Default project within the CMDB for the CIs to be created.
Integration of ADM with CMDB is possible at three configuration levels:
- 1. Integration with Aranda V9 (Traditional)
- 2. New Common Data Model (DCM) - CMDB9
- 3. Integration with Aranda V8
Configuring the Connection with CMDB 9 (Traditional)
1. To configure or modify the integration with Aranda V9, go to the configuration view of the ADM Management Console, in the General from the main menu, select the Enterprise Integration and the CMDB. In the information view, activate the corresponding CMDB connection version (old or new).
2. To set up version 9, enter the following information: Service and Token (see Token configuration), click the Verify Connection.
3. If the connection was successful, save the information by clicking the Save. If stored correctly, you can display a message confirming the operation.
Clean Connection
4. To clean the connection, click the Clean Connection and you will be able to see a message requesting confirmation of the action.
5. If you confirm the action, the information will be deleted and you will be able to display a message of success of the operation. Clearing the ADM connection removes all CMDB-related information, including synchronized CIs. If an integration is carried out, for the second time, with the same CMDB, the CIs can be duplicated.
Configuring Mapping Fields
This section allows for field mapping between ADM items and CMDB Configuration Items (CIs).
1. In the CMDB information view, select the Season.
2. Verification and confirmation of field mapping should be handled by each Configuration Item (CI) category, even in cases where no additional fields exist and require mapping.
This functionality allows you to:
- Choose a CI model to generate its corresponding configuration. After selecting an IC model, the possible CI fields for mapping will be presented.
- Perform the mapping of additional fields obtained from the CMDB.
- Select a field from the CMDB and associate it with the previously created additional field.
3. Complete the mapping of the required fields, save the information. If the operation was successful, a confirmation message is presented.
⚐ Note: If your product is on a version earlier than ADM 9.20.0 and you upgrade to this version:
- The data of the synchronization user’s token must be entered and the connection must be saved to ensure a correct synchronization of the CIs.
- If the product has applications synchronized in CMDB9 you will have to manually resynchronize them from the ADM console, this process can be done automatically by switching to the new Common Data (DCM) model - CMDB9.
Disable integration with Aranda CMDB V9
If you need to disable synchronization with the integration with Aranda CMDB V9
1. Run the following script:
INSERT INTO afw_settings
([sett_key]
,[sett_application_id]
,[sett_value]
,[sett_description]
,[sett_project_id])
VALUES
('Disable_CMDB_Sync'
,1
,'true'
,'Activa o inactiva la sincronización con CMDB'
,null)
2. If you want to turn sync back on, you need to change the sett_value field to False
⚐ Note: Disabling and then enabling sync loses data that was pending sync during the period when sync was disabled.