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    Device/Software Details

    Device Detail


    1. In the Inventory Device Detail View, select the Software where you can consult the information associated with the software and grouped into the following sections:

    Inventoried Software

    In this section, you can view the applications, installed components, and updates installed on the device.


    1. To remove the software or component, click the Eliminate that each software has. Next, the uninstall unattended command should be included.


    Note: Some types of software that are classified as operating systems cannot be removed because they can affect the operation of your computer.


    2. To perform a silent uninstall each program requires a specific and additional command. By clicking on the Uninstall The command is automatically saved and the uninstallation of the software is executed on the device.

    Before running the uninstall command from ADM, it is recommended Check uninstall command.


    Pending Updates

    In this section you will be able to view the available updates found on the device and the criticality level of each update.


    Use of Software

    This section presents the software usage information recorded on the devices. Display depends on two conditions:

    • That the software is included in the configuration of the agent’s profile (software to be measured).
    • The user has software usage permissions on the associated device group. If the targeting permission validation is not met, the system will restrict viewing this data, even when the software is enabled in the agent’s profile.


    When the user doesn’t have the targeting permission on the associated device group, the Use of Software is shown disabled, as seen in the following image.


    Note: To view and customize the use of software, you can access the Software Usage Management Module and/or to the Device groups, depending on the settings applied in your environment.


    Software usage detail

    In this section, you can view the aggregated information on software usage by day. The display of this data is also subject to the software usage permissions in the associated device group; therefore, it will only be available when the user has the appropriate segmentation.


    When the user doesn’t have the targeting permission on the associated device group, the Software usage detail is shown disabled, as seen in the following image.


    The details of the use of the software may be filtered by criteria such as:

    • Date: Date of Use of the Software.
    • Logical Operator Conditions: You will be able to filter the software and title fields using operators such as: Start with, Contains, No *Contains, End with, Equal, It’s not the same.
    • Column Selector: Organization of fields for defining query criteria for the use of software.
    Column Description
    File Name of the software to be measured.
    Duration Total time per day that the program was used.
    Product Name of the manufacturer.
    Software Name of the software used on the device.
    Title Program name.
    User This is the person who uses the software on the device.
    Product Version Software version to which the measurement was made


    Device Detail