In the previous section, we related the properties of the cases in ASMS to the properties of DevOps and assigned a Mapping type (how we will get the values):
| Property in ASMS | DevOps Property | Mapping Type |
|---|---|---|
| subject | System.Title | FieldValue |
| Description | System.Description | FieldValue |
| state | System.State * | - |
| responsible | System.AssignedTo | Mapper |
| typeRegister | Custom.recordtype | Mapper |
| responsibleGroup | Custom.usergroup | FieldValue |
| client | Custom.client | Mapper |
| Company | Custom.company | Mapper |
| applicant | Custom.applicant | FieldValue |
| Ci | Custom.CI | FieldValue |
For the “Mapper and Value” Value Association types, you need to create an association and/or value relationship as follows:
| Property in ASMS | DevOps Property | Mapping Type |
|---|---|---|
| responsible | System.AssignedTo | Mapper |
| typeRegister | Custom.recordtype | Mapper |
| client | Custom.client | Mapper |
| Company | Custom.company | Mapper |
Relationship and/or partnership for ownership “responsible”
1. Search DevOps for values for property “assignee”, are the users with access to each project.
2. With the help of a Aranda Service Management (ASMS) Get the IDs of the values for the property “responsible”.
3. Match the values of assignee of DevOps with the ID of the property responsible ASMS script, as shown below:
| DevOps field | Campo responsable at ASMS | ID responsible ASMS | VALUE DevOps field | |
|---|---|---|---|---|
| Assignee | responsible | 314 | user1@aranda.com | |
| Assignee | responsible | 315 | user2@aranda.com |
4. Type the values in the “responsible” In the configuration file:
5. On the property “reference” in the configuration file type the “key” that I register in The previous section:
{
"responsible": [
{
"reference": "project 1",
"Id": 314,
"Value": "user1@aranda.com"
},
{
"reference": "project 1",
"Id": 315,
"Value": "user2@aranda.com"
}
]
}
Relationship and/or partnership for ownership “typeRegister”
1. Search DevOps for property values “Custom.recordtype”, DevOps Properties.
2. With the help of a Aranda Service Management (ASMS) Get the IDs of the values for the property “typeRegister”.
3. Match the values of Custom.recordtype of DevOps with the ID of the property typeRegister ASMS script, as shown below:
| ASMS Record Type | ID ASMS Record Type | VALUE DevOps field |
|---|---|---|
| chat | 45 | chat |
| 46 | ||
| phone | 47 | phone |
| Self-service | 48 | Self-service |
| virtual_agent | 49 | virtual_agent |
4. On the property “reference” in the configuration file type the “key” that I register in The previous section:
5. Type the values in the “typeRegister” In the configuration file:
{
"typeRegister": [
{
"value": "chat",
"reference": "project 1",
"id": 45
},
{
"value": "email",
"reference": "project 1",
"id": 46
},
{
"value": "phone",
"reference": "project 1",
"id": 47
},
{
"value": "self-service",
"reference": "project 1",
"id": 48
},
{
"value": "virtual_agent",
"reference": "project 1",
"id": 49
}
]
}
Relationship and/or partnership for ownership “client”
1. Search DevOps for property values “Custom.client”, DevOps Properties.
2. With the help of a Aranda Service Management (ASMS) Get the IDs of the values for the property “client”.
3. Match the values of Custom.client of DevOps with the ID of the property client ASMS script, as shown below:
| Client ASMS | Id Client ASMS | VALUE DevOps field |
| Client 3 | 3 | Customer 3 |
| Client 4 | 12 | Customer 4 |
4. On the property “reference” in the configuration file type the “key” that I register in The previous section:
5. Type the values in the “client” from the configuration file:
{
"client": [
{
"reference": "project 1",
"Id": 3,
"Value": "cliente 3"
},
{
"reference": "project 1",
"Id": 12,
"Value": "cliente 4"
}
]
}
Relationship and/or partnership for ownership “company”
1. Search DevOps for property values “Custom.company”, DevOps Properties.
2. With the help of a Aranda Service Management (ASMS) Get the IDs of the values for the property “company”.
3. Match the values of Custom.company of DevOps with the ID of the property Company ASMS script, as shown below:
| Company ASMS | Id Company ASMS | VALUE DevOps field |
|---|---|---|
| DT Company | 2 | DT Company |
| Company 2 | 4 | Company 2 |
5. On the property “reference” in the configuration file type the “key” that I register in The previous section:
6. Type the values in the “company” from the configuration file:
{
"company": [
{
"reference": "project 1",
"Id": 2,
"Value": "compañía dt"
},
{
"reference": "project 1",
"Id": 4,
"Value": "company 2"
}
]
}
Integrating the Value List into the Configuration File
1. One of the properties created above, this part of the json goes at the root of the configuration json:
{
"responsible": [
{
"reference": "project 1",
"Id": 314,
"Value": "user1@aranda.com"
},
{
"reference": "project 1",
"Id": 315,
"Value": "user2@aranda.com"
}
],
"typeRegister": [
{
"value": "chat",
"reference": "project 1",
"id": 45
},
{
"value": "email",
"reference": "project 1",
"id": 46
},
{
"value": "phone",
"reference": "project 1",
"id": 47
},
{
"value": "self-service",
"reference": "project 1",
"id": 48
},
{
"value": "virtual_agent",
"reference": "project 1",
"id": 49
}
],
"client": [
{
"reference": "project 1",
"Id": 3,
"Value": "cliente 3"
},
{
"reference": "project 1",
"Id": 12,
"Value": "cliente 4"
}
],
"company": [
{
"reference": "project 1",
"Id": 2,
"Value": "compañía dt"
},
{
"reference": "project 1",
"Id": 4,
"Value": "company 2"
}
]
}
Continue: Register the “model” property (step 4 ↪)