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    Register the "urgency" property

    1. With the help of a Aranda Service Management (ASMS) Get the IDs of the values for the property Urgency required for integration; as described in the Register urgency.

    2. The property Urgency In Jira Cloud it is list type and you will be able to review the identifiers by looking for the field designated as urgency in Properties in Jira Cloud.

    3. Match the values of Urgency of Jira Cloud with the ID of the property Urgency ASMS script, as shown below:

    Urgency Jira Cloud Urgency ASMS ID URGENCY ASMS ID URGENCY Jira Cloud
    1 - High CRITICAL 6 1  
    2 - Medium HIGH 5 2  
    3 - Low LOW 4 3  

    4. Write the relationship on the property urgency of the configuration file as follows:

    {
  "urgency": [
    {
      "field": "",
      "reference": "",
      "mapping": [
        {
          "id": 4,
          "value": "3"
        },
        {
          "Id": 5,
          "Value": "2"
        }
      ]
    }
  ]
}

    5. On the property Reference Enter the reference value based on the project being configured

    {
  "urgency": [
    {
      "field": "",
      "reference": "project 1",
      "mapping": [
        {
          "id": 4,
          "value": "3"
        },
        {
          "Id": 5,
          "Value": "2"
        }
      ]
    }
  ]
}

    6. On the property field Type the name of the field Urgency in JiraCloud, here you can find the field id Properties in Jira Cloud, write it as follows:

    {
  "urgency": [
    {
      "field": "customfield_10124",
      "reference": "project 1",
      "mapping": [
        {
          "id": 4,
          "value": "3"
        },
        {
          "Id": 5,
          "Value": "2"
        }
      ]
    }
  ]
}



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