Credentials of the CMDB Aranda

CMDB APIs require a Authentication token, to obtain the token follow the steps below:

• 1. Enter the Aranda Service Management Suite Configuration platform and press the General Settings
• 2. In the new menu window that pops up, select the Integration Tokens
• 3. Go to options and choose the option of New
• 4. Fill in the information required to create the authentication token, copy and save, it is necessary to register it in the Aranda Integration Center (AIC)

⚐ Note: To avoid conflicts in creating CIs in the ASMS CMDB, note that the user responsible for the token must be a user who is not being used in any ASMS CMDB integration. CMDB->Integrations of ASMS.

ServiceNow credentials

The first step to integrating with ServiceNow is to have an active account on the platform.

ServiceNow APIs require authorization under the Basic; It is authenticated using the password and username.

User information can be obtained from the following option in your serviceNow instance

Registrar las credenciales en el Centro de Integraciones Aranda (AIC):

ASMS Registration

SeviceNow Registration

Example of credential configuration in AIC: