The following example shows how to populate the configuration file in order to integrate between Aranda DESKTOP MANAGEMENT ADM and ServiceNow. Start with a totally clean configuration file as shown below:
{
"mapper": [
{
"name": "",
"fields": [
{
"fieldDevice": "",
"fieldCMDB": ""
}
]
}
],
"dataReference": [
{
"name": "",
"fields": [
{
"value": "",
"fieldCMDB": "",
"classDevice": [
"",
""
]
}
]
}
],
"classMapper": [
{
"classDevice": [
],
"classCMDB": ""
}
],
"classDevice": [
{
"name": "",
"fields": [
{
"type": "",
"name": ""
}
]
}
],
"classCMDB": [
{
"searchBy": [
""
],
"name": "",
"alias":"",
"fields": [
{
"type": "",
"name": "",
"mappingType": "",
"mappingName": "",
"isRequired": false,
"classReference": ""
}
]
}
]
}
To proceed with the example described, follow the steps below:
1. View Device Mapping (ADM) ↪
2. View ServiceNow CI Mapping ↪
Tuition
- View Class sys_user ↪
- View Class core_company ↪
- View Class sys_choice ↪
- View Class cmdb_hardware_product_model ↪
- View Class cmdb_model_category ↪
3. See Relationship between ClassCmdb and Mapper ↪
4. See Relationship Between ClassCmdb and DataReference ↪
5. See Relationship Between CI Classes and Devices ↪
6. See Relationship between CI classes ↪
8. View Register File Settings ↪