This field is part of the basic fields
{
"impact": [
{
"reference": "",
"mappingDirection": "",
"field": "",
"mapping": [
{
"id": 0,
"value": ""
}
]
}
]
}
Where:
| Properties | Description | |
|---|---|---|
| field | Field ID in ServiceNow | |
| Reference | Name to which the property will be related category of the configuration file with the impact | see |
| mapping | Relationship of values of the Aranda CMDB Impact field and the values of an equivalent field in the ServiceNow CMDB class | see |
| mappingDirection | Represents the platform that is allowed to update the IC field | see |
Relationship between “impact” and “category”
impact damn it
Reference image of the creation form where the “Impact” field can be seen
mapping
The id and value properties that are used within the definition are described below mapping (list of values)
{
"id": "",
"value": ""
}
| Properties | Description |
|---|---|
| Id | State identifier in the Aranda CMDB |
| value | Status identifier (sys_id or value) in the ServiceNow CMDB |
⚐ Note: If the field is type Reference the value to be paid must be a sys_id; if the field is type Choice should be the value of the list in ServiceNow ServiceNow Properties.
Allowed values for mappingDirection
| Name | Description |
|---|---|
| Both | Both platforms allow you to update the fields, this value is added by default |
| Aranda | Only the Aranda CMDB can update the field |
| External | Only the ServiceNow CMDB can update the |
Type of properties in ServiceNow
ServiceNow class attributes can contain values that reference another entity (class), or their value can be entered by the user. Attributes that relate to other entities are designated by ServiceNow as “reference” or their value can be obtained from a “select box” as explained below:
Sys_Choice and Reference Attributes: ServiceNow can relate its classes using two types of attributes; guy “reference” and “sys_choice”. The reference type attributes can be found as shown in the image in the type column:
Mientras que el valor se pueda seleccionar de un “select box”, está trabajando con atributos tipo “sys_choice”, los valores contenidos se agregan a la clase “sys_choice” y se relacionan con la clase CI.
