The structure of the “ci” object is described below
{
"ci": [
{
"value": "",
"reference": "",
"id": 0
}
]
}
reference image in ASMS, in the image you can see the CI field
| properties | description |
|---|---|
| value | CI identifier (sys_id or value) in the ServiceNow CMDB |
| Reference | Unique identifier to create a relationship between the objects typeRegister, service, project, category, applicant, responsibleGroup, responsible, ci, company, client, providers, and organizationalArea if the mapping type is “Mapper” or “Value” |
| Id | IC ID in ASMS |
EXAMPLE: CI Relationship in Aranda CMDB / ServiceNow CMDB
To create the CIs relationship, follow the instructions below:
- Get the IDs of the CIs of the Aranda CMDB.
- Get the sys_id or value from ServiceNow CIs.
-
Assign the following equivalence of the ICs:
CI in ServiceNow CI in Aranda Id del CI Aranda Sys_id del CI ServiceNow CI 1 CI 1 1 sys_id_item1 CI 2 CI 2 13 sys_id_item2
- Type the Id del CI Aranda On Property “id” and the Sys_id del CI ServiceNow of its equivalent taken from the CMDB de ServiceNow On Property value
{
"ci": [
{
"id": 1,
"value": "sys_id_item1"
},
{
"id": 13,
"value": "sys_id_item2"
}
]
}