The following example shows how to populate the configuration file in order to integrate between ASDK V8 and HP TechPulse.
Start with a totally clean configuration file as shown below:
{
"mappers":[
{
"subtypes":[
""
],
"filter":"",
"tenantIds":[
""
],
"case":{
"additionalFields":[{
"fieldId": 0,
"values": [
""
]
}],
"caseType": 0,
"category":0,
"company": 0,
"group":0,
"project":0,
"registryType":0,
"service":0,
"sla": 0,
"state":[
{
"name":"",
"value":0,
"commentary": ""
}
],
"urgency": [
{
"name": "",
"value": 0
}
]
}
}
],
"tenantIds":[
""
],
"uniqueTenant":"",
"companies": [
{
"id": 0,
"tenantId": ""
}
]
}
1. View HP TechPulse Subtype ↪ Mapping
2. View Register Properties Case ↪
3. View Get HP TechPulse ↪ Tenants
4. View Final ↪ Configuration File
5. See Register the configuration file in the Aranda Integration Center (AIC) ↪