The integration allows you to synchronize the Cases in Aranda Service Manager Suite (ASMS) with the Issue Types in Jira Cloud.
Below is an example of an incident in Jira Cloud
Ejemplo de un caso en ASMS
You will be able to view a list of basic fields that are related between the platforms for this example.
| ASMS field name | Jira Cloud field name |
|---|---|
| Project > Service > Category | Project name Jira |
| State | State |
| Responsible | Responsible |
| Affair | Summary |
| Description | Description |
| Notes | Feedback |