The integration between the platform Aranda DEVICE MANAGEMENT (ADM) and Aranda CMDB ServiceNow, is done by setting up a file in JSON format. It is based on the following conceptual model:
Where:
| ClassDevice: | Represents devices registered (Discovered) in ADM. | See more |
| ClassCMDB: | Represents the CI classes of CMDB ServiceNow. | See more |
| Relationship: | Represents the relationship between the CI classes in the ServiceNow CMDB. | See more |
| Mapper: | Represents the relationship that will be formed between the fields in the Aranda DEVICE MANAGEMENT ADM device and the fields in the ServiceNow CI class. | See more |
| DataReference: | Represents the data to be mapped to the ServiceNow CI classes, this data is not found in the ADM APIs and is required to create the records. | See more |
| ClassMapper: | Represents the relationship that will be formed between ADM-registered devices and the ServiceNow CMDB CI classes. | See more |
The types of ADM devices supported by the integration are as follows:
| Device Type |
|---|
| Unkonwn |
| Desktop |
| Laptop |
| Server |
| Printer |
| Switch |
| Router |
Devices that will be created in serviceNow through the integration must be in the following states:
| Device states |
|---|
| Inventory |
| Not updated |
Below you can download the JSON structure: Download