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    Register the "project" property

    The property “project” is a list that allows you to relate the project, service, and ASMS category to the project in Jira Cloud:
    The fields of the cases in ASMS and Jira Cloud are presented using the following JSON (Configuration File):

    {
  "project": [
    {
      "id": 0,
      "service": 0,
      "category": [
        {
          "reference": "",
          "id": 0,
          "value": ""
        }
      ]
    }
  ],
  "itemType": [
  ],
  "case": [
  ],
  "urgency": [
  ],
  "impact": [
  ],
  "model": [
  ],
  "typeRegister": [
  ],
  "category": [
  ],
  "applicant": [
  ],
  "responsibleGroup": [
  ],
  "responsible": [
  ]
}

    With the help of a Aranda Service Management (ASMS)

    1. See ASMS case types.

    Types of cases in ASMS
    Incidents
    Problem
    Change
    ServiceCall
    Release

    2. Select one or the case types that you will relate to the Jira issue types.

    3. Get the ID of the Asms case type that you will use to get the service and category IDs.

    4. Get the Aranda ASMS project ID.

    5. Get the Aranda ASMS Service ID.

    6. Get the IDs of the ASMS categories of Aranda.

    7. Get the Jira Cloud project ID (Jira Cloud Project).

    8. Assign the following category equivalence:

    Project in Jira CLoud Category in Aranda Category ID Aranda Jira CLoud project ID
    Project 1 Category 1 1 10000
    Project 2 Category 2 13 10002

    6. Type the Project ID Aranda obtained in step 1 on the property “id” (For the example use ID 5):

    {
  "project": [
    {
      "id": 5,
      "service": 0,
      "category": [
        {
          "reference": "",
          "id": 0,
          "value": ""
        }
      ]
    }
  ]
}

    7. Type the Service ID Aranda obtained in step 1 on the property “service” (for the example use ID 10):

    {
  "project": [
    {
      "id": 5,
      "service": 10,
      "category": [
        {
          "reference": "",
          "id": 0,
          "value": ""
        }
      ]
    }
  ]
}

    8. Type the Category ID Aranda On Property “category.id” and the Jira Cloud project ID On Property value

    {
  "project": [
    {
      "id": 5,
      "service": 10,
      "category": [
        {
          "id": 1,
          "value": "1000",
          "reference": ""
        }
      ]
    }
  ]
}

    9. Enter a unique name for the property “category.reference”, this property relates the “project”, “itemType”, “case” and properties that relate values

    {
  "project": [
    {
      "id": 5,
      "service": 10,
      "category": [
        {
          "id": 1,
          "value": "1000",
          "reference": "project 1"
        }
      ]
    }
  ]
}

    Relationship of Asms case types to Jira Cloud issue types

    10. Get the IDs of Jira Cloud case types (Issues Type Jira Cloud).

    11. Assign the following equivalence of case types:

      Case type in Jira Cloud Type of case in Aranda Case Type Id Aranda Jira Cloud case type ID
      Case Type 1 Incidents Incidents id_issue1
      Case Type 2 Problem Problem id_issue2
    • Type the Case Type Id Aranda On Property “type” and the Jira Cloud case type ID of its equivalent taken from Jira Cloud On Property workItemType
          {
        "itemType": [
          {
            "reference": "",
            "type": "Incidents",
            "workItemType": "id_issue1"
          },
          {
            "reference": "",
            "type": "Problem",
            "workItemType": "id_issue2"
          }
        ]
      }

    12. On the property “itemType.reference” Type the value that you recorded in step number 9, to create a relationship between the category and the “itemType” property of the configuration file:

        {
      "itemType": [
        {
          "reference": "project 1",
          "type": "Incidents",
          "workItemType": "id_issue1"
        },
        {
          "reference": "project 1",
          "type": "Problem",
          "workItemType": "id_issue2"
        }
      ]
    }



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