The property “project” is a list that allows you to relate the project, service, and ASMS category to the project in Jira Server:
The fields of the cases in ASMS and Jira Server are presented using the following JSON (Configuration File):
{
"project": [
{
"id": 0,
"service": 0,
"category": [
{
"reference": "",
"id": 0,
"value": ""
}
]
}
],
"itemType":[
],
"case": [
],
"urgency": [
],
"impact": [
],
"model": [
],
"typeRegister": [
],
"category": [
],
"applicant": [
],
"responsibleGroup": [
],
"responsible": [
]
}
With the help of a Aranda Service Management (ASMS)
1. See ASMS case types.
| Types of cases in ASMS |
| Incidents |
| Problem |
| Change |
| ServiceCall |
| Release |
2. Select one or the case types that you will relate to the Jira issue types.
3. Obtenga el Id del tipo de caso de Asms que usará para obtener los IDs de servicio y categoría. 4. Get the Aranda ASMS project ID.
5. Get the Aranda ASMS Service ID.
6. Get the IDs of the ASMS categories of Aranda.
7. Get the Jira Server Project ID (Jira Server Project).
8. Assign the following category equivalence:
| Project in Jira Server | Category in Aranda | Category ID Aranda | Jira Server project ID |
|---|---|---|---|
| Project 1 | Category 1 | 1 | 10000 |
| Project 2 | Category 2 | 13 | 10001 |
6. Type the Project ID Aranda obtained in step 1 on the property “id” (For the example use ID 5):
{
"project": [
{
"id": 5,
"service": 0,
"category": [
{
"reference": "",
"id": 0,
"value": ""
}
]
}
]
}
7. Type the Service ID Aranda obtained in step 1 on the property “service” (for the example use ID 10):
{
"project": [
{
"id": 5,
"service": 10,
"category": [
{
"reference": "",
"id": 0,
"value": ""
}
]
}
]
}
8. Type the Category ID Aranda On Property “category.id” and the Jira Server project ID On Property value
{
"project": [
{
"id": 5,
"service": 10,
"category": [
{
"id": 1,
"value": "10000",
"reference": ""
}
]
}
]
}
9. Escriba un nombre único para la propiedad “category.reference”, esta propiedad relaciona el “project”, “itemType”, “case” y las propiedades que relacionan valores
{
"project": [
{
"id": 5,
"service": 10,
"category": [
{
"id": 1,
"value": "10000",
"reference": "project 1"
}
]
}
]
}
Relationship of Asms case types to Jira Server issue types
10. Get the IDs of Jira Server case types (Issues Type Jira Server).
11. Assign the following equivalence of case types:
| Case type in Jira Server | Type of case in Aranda | Case Type Id Aranda | Jira Server case type ID | |
|---|---|---|---|---|
| Case Type 1 | Incidents | Incidents | id_issue1 | |
| Case Type 2 | Problem | Problem | id_issue2 |
- Type the Case Type Id Aranda On Property “type” and the Jira Server case type ID of its equivalent taken from Jira Server On Property workItemType
{
"itemType": [
{
"reference": "",
"type": "Incidents",
"workItemType": "id_issue1"
},
{
"reference": "",
"type": "Problem",
"workItemType": "id_issue2"
}
]
}
12. On the property “itemType.reference” Type the value that you recorded in step number 9, to create a relationship between the category and the “itemType” property of the configuration file:
{
"itemType": [
{
"reference": "project 1",
"type": "Incidents",
"workItemType": "id_issue1"
},
{
"reference": "project 1",
"type": "Problem",
"workItemType": "id_issue2"
}
]
}