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    Register Relationship

    Relationship between CI classes

    ServiceNow CI classes can be related to each other. For example, a computer has hard drives, monitors, software installed, etc. These types of relationships can be built within ServiceNow, as seen in the following example:



    This type of relationship can be mapped within the “relationship” entity where the following properties are held:

    {
  "relationship": [
    {
      "parentClassDevice": "Desktop",
      "childClassDevice": "Application",
      "relationshipType": "Used by::Uses"
    }
  ],
  "mapper": [
  ],
  "dataReference": [

  ],
  "classMapper": [

  ],
  "classDevice": [

  ],
  "classCMDB": [

  ]
}
    • ParentClassDevice: Name of the parent device, see in the name column
    • ChildClassDevice: Name of the child or dependent device, see in the name column
    • RelationshipType: Type of relationship between devices, relationships can be queried in the “cmdb_rel_ci” entity [CI Relationship Types]