Relationship Between Devices and CI Classes
The relationship between the devices discovered by Aranda DEVICE MANAGEMENT ADM and the ServiceNow CI classes is created in the “classMapper” entity.
{
"classMapper": [
{
"classDevice": [
],
"classCMDB": ""
}
],
"mapper": [
],
"dataReference": [
],
"classDevice": [
],
"classCMDB": [
]
}
Where you will find the following properties:
-
ClassDevice: List of devices discovered by ADM.
- Application.
- Updates.
- Laptop.
- Desktop.
- Router.
- Switch.
- Server.
- Unknown.
- Printer.
- OperatingSystem.
- None.
- Disk.
- LogicalDisk.
- Memory.
- classCMDB: Name of the ServiceNow class.
The one-to-many (1:n) relationship is created because a CI class can map many devices, as seen in the “cmdb_ci_computer” class, which is used to map the “Laptop” and “Desktop” devices.
View ServiceNow ↪ Configuration