Relationship between ADM and the ServiceNow CMDB
To perform the integration it is necessary to transform the information of the devices discovered by Aranda DEVICE MANAGEMENT ADM to the ServiceNow CI classes, this is achieved by the “Mapper” entity that is defined as a list of the relationships that the ServiceNow classes and the devices will have in Aranda DEVICE MANAGEMENT ADM.
{
"mapper": [
{
"name": "",
"fields": [
{
"fieldDevice": "",
"fieldCMDB": ""
}
]
}
],
"dataReference": [
],
"classMapper": [
],
"classDevice": [
],
"classCMDB": [
]
}
Your configuration:
- Fields: Represents the relationship between the Aranda fields DEVICE MANAGEMENT ADM and ServiceNow. see Maper Fields.
- Name: Reference Name
Maper Fields
The fields of the CI classes and the fields of the ADM devices will have a one-to-one (1:1) relationship, using the following fields.
{
"mapper": [
{
"name": "",
"fields": [
{
"fieldDevice": "",
"fieldCMDB": ""
}
]
}
]
}
Where:
- FieldCMDB: Name of the field in the ServiceNow CI class.
- FieldDevice: Name of device properties in ADM
View ServiceNow ↪ Configuration