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    Definition

    The following example shows how to populate the configuration file in order to integrate between ASMS and HP TechPulse.

    Start with a totally clean configuration file as shown below:

    {
      "mappers": [
        {
          "tenantIds": [
            ""
          ],
          "case": {
            "customer": 0,
            "company": 0,
            "category": 0,
            "ci": 0,
            "itemType": "",
            "project": 0,
            "service": 0,
            "reason": 0,
            "applicant": 0,
            "registryType": 0,
            "responsible": 0,
            "group": 0,
            "state": [
              {
                "id": 0,
                "value": "",
                "commentary": ""
              }
            ],
            "urgency": [
              {
                "id": 0,
                "value": ""
              }
            ],
            "additionalFields": [
              {
                "fieldId": 0,
                "values": [
                  ""
                ]
              }
            ]
          },
          "filter": "",
          "subtypes": [
            ""
          ]
        }
      ],
      "cis": [
        {
          "id": 0,
          "category": 0,
          "projects": [
            0
          ],
          "responsible": 0
        }
      ],
      "companies": [
        {
          "id": 0,
          "tenantId": ""
        }
      ],
      "uniqueTenant": ""
    }
    


    1. HP TechPulse SubType Mapping
    2. Register “case” properties
    3. Get HP TechPulse Tenants
    4. Register “ci” properties
    5. Final configuration file
    6. Register the configuration file in the Aranda Integration Center (AIC)