The structure of the “responsibleGroup” object is described below
{
"responsibleGroup": [
{
"value": "",
"reference": "",
"id": 0
}
]
}
reference image in ASMS, in the image you can see the Responsible Group field
| propiedades | descripción |
|---|---|
| value | Identificador (sys_id o value) del grupo responsable en la CMDB de ServiceNow |
| reference | Identificador único para crear una relación entre los objetos typeRegister, service, project, category, applicant, responsibleGroup, responsible, ci, company, client, providers y organizationalArea si el tipo de mapeo es “Mapper” o “Value” |
| id | Id del grupo responsable en ASMS |
EJEMPLO: Relación del grupo responsable en CMDB de Aranda / CMDB de ServiceNow To create the list of states, follow the instructions below:
- Get the IDs of the groups responsible for the Aranda CMDB.
- Get the sys_id or value of the groups responsible for ServiceNow.
- Assign the following status equivalence:
| Responsible Group at ServiceNow | Group responsible in Aranda | Id of the group responsible Aranda | ServiceNow Responsible Group Sys_id |
|---|---|---|---|
| Responsible Group 1 | Responsible Group 1 | 1 | sys_id_item1 |
| Responsible Group 2 | Responsible Group 2 | 13 | sys_id_item2 |
- Type the Id of the group responsible Aranda On Property “id” and the ServiceNow Responsible Group Sys_id of its equivalent taken from the CMDB de ServiceNow On Property value
{
"responsibleGroup": [
{
"id": 1,
"value": "sys_id_item1"
},
{
"id": 13,
"value": "sys_id_item2"
}
]
}