The structure of the “responsibleGroup” object is described below
{
"responsibleGroup": [
{
"value": "",
"reference": "",
"id": 0
}
]
}
reference image in ASMS, in the image you can see the Responsible Group field
| properties | description |
|---|---|
| value | Identifier (sys_id or value) of the responsible group in the ServiceNow CMDB |
| Reference | Unique identifier to create a relationship between the objects typeRegister, service, project, category, applicant, responsibleGroup, responsible, ci, company, client, providers, and organizationalArea if the mapping type is “Mapper” or “Value” |
| Id | Responsible group ID in ASMS |
EXAMPLE: Responsible Group Relationship in Aranda CMDB / ServiceNow CMDB
To create the list of states, follow the instructions below:
- Get the IDs of the groups responsible for the Aranda CMDB.
- Get the sys_id or value of the groups responsible for ServiceNow.
-
Assign the following status equivalence:
Responsible Group at ServiceNow Group responsible in Aranda Id of the group responsible Aranda ServiceNow Responsible Group Sys_id Responsible Group 1 Responsible Group 1 1 sys_id_item1 Responsible Group 2 Responsible Group 2 13 sys_id_item2
- Type the Id of the group responsible Aranda On Property “id” and the ServiceNow Responsible Group Sys_id of its equivalent taken from the CMDB de ServiceNow On Property value
{
"responsibleGroup": [
{
"id": 1,
"value": "sys_id_item1"
},
{
"id": 13,
"value": "sys_id_item2"
}
]
}