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    Register the "urgency" property

    1. With the help of a Aranda Service Management (ASMS) Get the IDs of the values for the property Urgency required for integration; as described in the Register urgency.

    2. The property Urgency In Jira Server is of type list, you can review the identifiers by looking for the field designated as urgency in Properties in Jira Server.

    3. Match the values of Urgency of Jira Server with the ID of the property Urgency ASMS script, as shown below:

    Urgency Jira Server Urgency ASMS ID URGENCY ASMS ID URGENCY Jira Server
    1 - High CRITICAL 6 1
    2 - Medium HIGH 5 2
    3 - Low LOW 4 3

    4. Write the relationship on the property urgency of the configuration file as follows:

    {
  "urgency": [
    {
      "field": "",
      "reference": "",
      "mapping": [
        {
          "id": 4,
          "value": "4 - Low"
        },
        {
          "Id": 5,
          "Value": "1 - High"
        }
      ]
    }
  ]
}

    5. On the property Reference Enter the reference value based on the project being configured

    {
  "urgency": [
    {
      "field": "",
      "reference": "project 1",
      "mapping": [
        {
          "id": 4,
          "value": "4 - Low"
        },
        {
          "Id": 5,
          "Value": "1 - High"
        }
      ]
    }
  ]
}

    6. On the property field Type the name of the field Urgency in JiraServer, here you can find the id of the field Properties in Jira Server, write it as follows:

    {
  "urgency": [
    {
      "field": "customfield_10124",
      "reference": "project 1",
      "mapping": [
        {
          "id": 4,
          "value": "4 - Low"
        },
        {
          "Id": 5,
          "Value": "1 - High"
        }
      ]
    }
  ]
}


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