The structure of the “service” object is described below
{
"service": [
{
"value": "",
"reference": "",
"id": 0
}
]
}
reference image in ASMS, in the image you can see the Service field
| propiedades | descripción |
|---|---|
| value | Identificador (sys_id o value) del servicio en la CMDB de ServiceNow |
| reference | Identificador único para crear una relación entre los objetos typeRegister, service, project, category, applicant, responsibleGroup, responsible, ci, company, client, providers y organizationalArea si el tipo de mapeo es “Mapper” o “Value” |
| id | Id del servicio en ASMS |
EJEMPLO: Relación del servicio en CMDB de Aranda / CMDB de ServiceNow To create the list of services, follow the instructions below:
- Get the IDs of the services of the Aranda CMDB.
- Get the sys_id or value of ServiceNow services.
- Assign the following equivalence of services:
| ServiceNow Service | Service in Aranda | Service ID Aranda | ServiceNow Service Sys_id |
|---|---|---|---|
| Service 1 | Service 1 | 1 | sys_id_item1 |
| Service 2 | Service 2 | 13 | sys_id_item2 |
- Type the Service ID Aranda On Property “id” and the ServiceNow Service Sys_id of its equivalent taken from the CMDB de ServiceNow On Property value
{
"service": [
{
"id": 1,
"value": "sys_id_item1"
},
{
"id": 13,
"value": "sys_id_item2"
}
]
}