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    Map Hp TechPulse Subtypes

    Hp TechPulse offers us the following subtypes as described in Sub-Types of Hp TechPulse

    For the example take the following subtypes:

    Name Key SubType
    BIOS OUT OF DATE COMPANY_WIDE_BIOS_OUTOFDATE
    BATTERY NEEDS ATTENTION BATTERY_NEEDS_ATTENTION
    BATTERY NOT DETECTED BATTERY_NOT_DETECTED

    Take the Key SubType and record in the configuration file, which will relate to a case type in ASMS.

    {
  "mappers": [
    {
      "subtypes": [
        "COMPANY_WIDE_BIOS_OUTOFDATE",
        "BATTERY_NEEDS_ATTENTION",
        "BATTERY_NOT_DETECTED"
      ],
      "filter": "",
      "tenantIds": [
        ""
      ],
      "case": {
        "customer": 0,
        "company": 0,
        "category": 0,
        "ci": 0,
        "itemType": "",
        "project": 0,
        "service": 0,
        "reason": 0,
        "sla": 0,
        "state": [
          {
            "id": 0,
            "value": "",
            "commentary": ""
          }
        ],
        "urgency": [
          {
            "id": 0,
            "value": ""
          }
        ],
        "additionalFields": [
          {
            "fieldId": 0,
            "values": [
              ""
            ]
          }
        ]
      }
    }
  ],
  "uniqueTenant": "",
  "companies": [
  ]
}


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