The structure of the “itemType” object relates the case types in ASMS to the issue types of Jira Server.
{
"itemType": [
{
"workItemType": "",
"reference": "",
"type": ""
}
]
}
Where:
| properties | description |
|---|---|
| Reference | Unique identifier to create a relationship between the concepts project > category, itemType, typeRegister, applicant, responsibleGroup, responsible, company, client see |
| type | Case Type in ASMS (Incidents, Problem, Change, ServiceCall, Release) |
| workItemType | Issue type ID in Jira Server |
| Types of cases in ASMS |
|---|
| Incidents |
| Problem |
| Change |
| ServiceCall |
| Release |