HP TechPulse offers the option to filter the incidents that will be imported into ASMS.
- You can filter using the following structure [Attribute Name] [Operator] [Value].
- The expression language used in the filter parameter supports references to attributes and literals. Literal values can be strings in double quotes, numbers, dates and times in double quotes, and Boolean values, i.e., true or false.
- The attribute name and attribute operator are not case-sensitive, unless the attribute type is defined as a caseExact string.
- Each expression must contain an attribute name followed by an attribute operator and an optional value.
- Multiple expressions can be combined using the two logical operators (AND, OR). In addition, expressions can be grouped using “()”.
- The ‘eq’, ‘co’, and ‘sw’ attribute operators must perform caseIgnore matching for all string attributes unless the attribute is defined as caseExact.
The operators supported in the expression are listed in the following table.
| Operator | Description | Behaviour |
|---|---|---|
| Eq | equal | The attribute and operator values must be identical for a match. |
| co | Contains | The value of the entire operator must be a substring of the attribute value for a match. |
| Pr | present (has value) | If the attribute has a non-empty value, or if it contains a non-empty node for complex attributes, there is a match. |
| Gt | larger than | If the value of the attribute is greater than the value of the operator, there is a match. The actual comparison depends on the type of attribute. For string attribute types, this is a lexicographic comparison, and for DateTime types, this is a chronological comparison. |
| Ge | greater than or equal to | If the value of the attribute is greater than or equal to the value of the operator, there is a match. The actual comparison depends on the type of attribute. For string attribute types, this is a lexicographic comparison, and for DateTime types, this is a chronological comparison. |
| is | less than | If the value of the attribute is less than the value of the operator, there is a match. The actual comparison depends on the type of attribute. For string attribute types, this is a lexicographic comparison, and for DateTime types, this is a chronological comparison. |
| him | less than or equal | If the value of the attribute is less than or equal to the value of the operator, there is a match. The actual comparison depends on the type of attribute. For string attribute types, this is a lexicographic comparison, and for DateTime types, this is a chronological comparison. |
- Incident Properties
AssigneeDetails
AssigneeId
CompanyDetails
CreatedAt
CreatedByTenantId
CreatedByUserDetails
CreatedByUserId
CreatedForEmail
CreatedForPhone
Description
DeviceDetails
DeviceId
DisplayId
ErrorCode
Guid
Id
IsArchived
IsDeleted
LastAssigeeUpdatedAt
LastStatusUpdatedAt
MeasureId
Metadata
MethodClosed
OccuredAt
Os
Priority
Repeated
Score
SourceId
SourceLocation
Status
Subtype
Tags
TenantId
Title
Type
UpdatedAt
UserDetails
UserId
Example
Incidents created after an assigned date will be imported (dates must be in milliseconds ):
createdAt gt 1637298000000
Only “Desktop” and “Notebook” incidents will be imported
(devicetype eq \"Desktop\") and (devicetype eq \"Notebook\")
( For more information on HP TechPulse APIs, please refer to their documentation: View API Incidents and Best Practices)