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    Category

    The structure of the “category” object is described below

    {
      "category": [
        {
          "value": "",
          "reference": "",
          "id": 0
        }
      ]
    }
    

    reference image in ASMS, in the image you can see the Category field


    properties description
    value Category identifier (sys_id or value) in the ServiceNow CMDB
    Reference Unique identifier to create a relationship between the objects typeRegister, service, project, category, applicant, responsibleGroup, responsible, ci, company, client, providers, and organizationalArea if the mapping type is “Mapper” or “Value”
    Id ASMS Category ID


    EXAMPLE: Category Relationship in Aranda CMDB / ServiceNow CMDB

    To create the category list, follow the instructions below:

    1. Get the IDs of the categories of the Aranda CMDB.
    2. Get the sys_id or value of ServiceNow categories.
    3. Assign the following category equivalence:

      ServiceNow Category Category in Aranda Category ID Aranda ServiceNow category Sys_id
      Category 1 Category 1 1 sys_id_item1
      Category 2 Category 2 13 sys_id_item2
    • Type the Category ID Aranda On Property “id” and the ServiceNow category Sys_id of its equivalent taken from the CMDB de ServiceNow On Property value
          {
            "category": [
              {
                "id": 1,
                "value": "sys_id_item1"
              },
              {
                "id": 13,
                "value": "sys_id_item2"
              }
            ]
          }
    


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