There are two ways to search for a work order already generated in AFLS:

Simple search

To perform a simple search, enter in the order search bar one of the following criteria associated with the order you are looking for: subject, email, contact name (requester), service name, specialist name, user name (customer), company name, order number or unique reference.

Barra para búsquedas simples You will get one or more results that will be presented as follows:

Advanced search

An advanced search allows you to combine several criteria to present more accurate results. Click the advanced search icon to the left of the search bar:

Advanced search button

The following screen will appear where you enter the criteria for performing the advanced search:

Advanced search screen

By clicking To find, the results will be presented showing on the left side the criteria that were used in the search. You will be able to return to the advanced search screen to change the criteria by clicking on the Refine search, or return to the order list by clicking Clear search: